Privacy Policy

We highly respects your privacy. In general, you can visit Creme Cloud without revealing any information about yourself. We do collect information regarding visitors to our website. Some information is required in order to process orders, for example, we analyze this data for trends and statistics to help us provide you with a better service.
In order to process your order, we require your name, billing address, phone number, email address and credit card details. We do not store credit card details in our servers for our own as well our customer's security. If we need to contact you, we do so via email first or if unsuccessful or if time is critical by phone.


We may collect Personal Data when you interact with Creme Cloud, such as when you: 

  • Purchase, return merchandise at our store
  • Consent to receive our promotional email
  • Visit our site
  • Consent to our use of cookies
  • Consent to the collection and processing of your location data
  • Contact our Customer Service

We do not store credit card details nor do we share customer details with any 3rd parties.

Any information provided by you will be used for Creme Cloud purposes only. However, Creme Cloud may need to provide your name and delivery address to third parties that are involved in the processing of your order uses for delivering specific services to you (for example, your credit card company or the courier that delivers your parcel.

Your information will not be shared with individual or other companies (such as direct mail organizations or other third parties) unless required by law.